Tenant Fees & Costings

At Amplio Group, we believe in clear, upfront pricing with no hidden charges. Below you’ll find a detailed breakdown of the costs you can expect when renting a property through us, in line with the UK Tenant Fees Act 2019.

Permitted Payments

The asking rent does not include charges that may be payable before and/or during the duration of the tenancy, therefore you may be required to make one or more of the following permitted payments:

A holding deposit (up to 1 week's rent)
A tenancy deposit of 5 weeks' rent
A payment of up to £50 inc VAT to alter the tenancy agreement, when requested by a tenant, or reasonable costs incurred if higher
Interest at a rate of 3% above the Bank of England’s base rate, for late payment of rent (which is more than 14 days overdue)
A payment of £50 inc VAT for the replacement of a lost key or security device
Payments associated with early termination of the tenancy when requested by the tenant
Payments to service providers in respect of utilities, communication services, TV licence and council tax
Other payments, permitted under appropriate legislation, including damages.

Other payments, permitted under appropriate legislation, including damages.

Get In Touch

The agent is a member of The Property Ombudsman Limited, which is a redress scheme, and Client Money Protect.

Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

How do I list my property with Amplio?

You can get started by completing our simple landlord enquiry form. Once received, a member of our team will contact you to discuss your property, our services, and next steps to get your property listed quickly and efficiently.

What areas do you cover?

We operate across the UK, managing and letting properties in cities, towns, and rural locations. No matter where your property is based, our experienced team can provide a tailored lettings and management service.

How do you screen tenants?

We carry out thorough tenant referencing, including credit checks, employment verification, affordability assessments, and previous landlord references. Our goal is to secure reliable tenants who will look after your property.

Can I choose whether to use full management or just tenant placement?

Yes. We offer flexible options to suit your needs — from tenant-find only to fully managed services. Our team will help you decide which level of support is best for your property and circumstances.

How often do I receive rent payments?

Rent is transferred to landlords shortly after it is received each month. You’ll also receive a full statement outlining all income and any deductions, so your accounts remain completely transparent.

What happens if a tenant doesn’t pay rent?

In the rare event of a missed payment, our team acts quickly. We’ll contact the tenant immediately, manage any arrears professionally, and keep you informed at every stage. For managed properties, we can also assist with rent protection options.

As a tenant, how do I report a maintenance issue?

Tenants can easily report maintenance issues through our online system or by contacting our property management team directly. We’ll arrange for qualified contractors to attend and resolve the issue as quickly as possible.

What costs are involved in letting my property through Amplio?

Our fees are clear and competitive, with no hidden charges. The exact cost depends on the level of service you choose — speak to our team for a full breakdown and details of any promotions or portfolio discounts.

How long does it take to let out a property with Amplio?

Most properties are let within a few weeks, depending on market conditions and location. Our proactive marketing, professional photography, and extensive tenant database help us find suitable tenants quickly.

How do I list my property with Amplio?

You can get started by completing our simple landlord enquiry form. Once received, a member of our team will contact you to discuss your property, our services, and next steps to get your property listed quickly and efficiently.

What areas do you cover?

We operate across the UK, managing and letting properties in cities, towns, and rural locations. No matter where your property is based, our experienced team can provide a tailored lettings and management service.

How do you screen tenants?

We carry out thorough tenant referencing, including credit checks, employment verification, affordability assessments, and previous landlord references. Our goal is to secure reliable tenants who will look after your property.

Can I choose whether to use full management or just tenant placement?

Yes. We offer flexible options to suit your needs — from tenant-find only to fully managed services. Our team will help you decide which level of support is best for your property and circumstances.

How often do I receive rent payments?

Rent is transferred to landlords shortly after it is received each month. You’ll also receive a full statement outlining all income and any deductions, so your accounts remain completely transparent.

What happens if a tenant doesn’t pay rent?

In the rare event of a missed payment, our team acts quickly. We’ll contact the tenant immediately, manage any arrears professionally, and keep you informed at every stage. For managed properties, we can also assist with rent protection options.

As a tenant, how do I report a maintenance issue?

Tenants can easily report maintenance issues through our online system or by contacting our property management team directly. We’ll arrange for qualified contractors to attend and resolve the issue as quickly as possible.

What costs are involved in letting my property through Amplio?

Our fees are clear and competitive, with no hidden charges. The exact cost depends on the level of service you choose — speak to our team for a full breakdown and details of any promotions or portfolio discounts.

How long does it take to let out a property with Amplio?

Most properties are let within a few weeks, depending on market conditions and location. Our proactive marketing, professional photography, and extensive tenant database help us find suitable tenants quickly.

How do I list my property with Amplio?

You can get started by completing our simple landlord enquiry form. Once received, a member of our team will contact you to discuss your property, our services, and next steps to get your property listed quickly and efficiently.

What areas do you cover?

We operate across the UK, managing and letting properties in cities, towns, and rural locations. No matter where your property is based, our experienced team can provide a tailored lettings and management service.

How do you screen tenants?

We carry out thorough tenant referencing, including credit checks, employment verification, affordability assessments, and previous landlord references. Our goal is to secure reliable tenants who will look after your property.

Can I choose whether to use full management or just tenant placement?

Yes. We offer flexible options to suit your needs — from tenant-find only to fully managed services. Our team will help you decide which level of support is best for your property and circumstances.

How often do I receive rent payments?

Rent is transferred to landlords shortly after it is received each month. You’ll also receive a full statement outlining all income and any deductions, so your accounts remain completely transparent.

What happens if a tenant doesn’t pay rent?

In the rare event of a missed payment, our team acts quickly. We’ll contact the tenant immediately, manage any arrears professionally, and keep you informed at every stage. For managed properties, we can also assist with rent protection options.

As a tenant, how do I report a maintenance issue?

Tenants can easily report maintenance issues through our online system or by contacting our property management team directly. We’ll arrange for qualified contractors to attend and resolve the issue as quickly as possible.

What costs are involved in letting my property through Amplio?

Our fees are clear and competitive, with no hidden charges. The exact cost depends on the level of service you choose — speak to our team for a full breakdown and details of any promotions or portfolio discounts.

How long does it take to let out a property with Amplio?

Most properties are let within a few weeks, depending on market conditions and location. Our proactive marketing, professional photography, and extensive tenant database help us find suitable tenants quickly.

Ready to Find Your Next Home?

Whether you’re looking to buy, rent, or invest, we’re here to make the process smooth, transparent, and rewarding.

Nationwide Coverage, Local Expertise
Nationwide Coverage, Local Expertise

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